COVID-19 pandemic disruption: a matter of building companies’ internal and external resilience

This paper develops an integrated methodology aimed at diagnosing supply chain resilience in terms of (1) internal dynamic capabilities enterprise, and (2) its suppliers. In addition, unlike other research, it integrates the suppliers’ evaluation into order size allocation plan. Multi-attribute decision making (MADM) algorithms were employed to quantify relative importance evaluate external enterprise. Furthermore, MADM output was combined with a multi-objective programming model formulated solve problem considering economic objectives. The applicability developed is demonstrated via dairy manufacturing enterprise that suffered from disruptions attributed COVID-19. results translate enterprise’s non-viable due poor profiles. It emphasized if fails develop such as readiness sensing, could also fail managing resilience. A resilient requires blend work represents first quantitative attempt provide unified for identifying measuring